Tag Archives: Apple Store

iPhone 5 Battery Replacement Program Starts Today in Canada

defective-iphone-5-batteries-will-get-free-replacement-are-you-eligible

Heads up Canada, starting today, Apple has made the iPhone 5 battery replacement program available to iPhone users that have experienced less than normal battery life.

The only catch is that your phone has to be in working order and doesn’t have a cracked screen before you bring it in for replacement.

Check your serial number here to find out if your phone is eligible.

I’ve setup a genius bar reservation for this weekend, so I’m taking mine in for the replacement program. I’ll report back on how that goes.

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Black (Mac) Friday Deals

Apple Nov 25 Deal Banner

According to 9to5 Mac, the deals that Apple has in store for this Fridays, Black Friday Sale, have been leaked. (Kind of)

No one wants to take the blame in case they revealed deals aren’t true, so let’s get ready to fire up the rumour mill. Nothing has been confirmed of denied by Apple yet, so this is what’s in store in terms of “deals” from Apple.

Apple (may be) cutting the price of its MacBook Air, MacBook Pro, and iMac lines by $101. In addition, the company apparently will be cutting the price of the iPod Touch by $21 to $41, depending on the model customers choose. The iPod Nano would get an $11 price cut and the iPad 2 will be $41 to $61 less that day.

In addition to those things you can also expect discounts on accessories such as iPad wall mounts, mobile headsets, iPad smart covers, Bowers & Wilkins and other wireless speakers, Apple Wireless Solutions, and digital hard drives. One notable item that hasn’t been mentioned is the iPhone. If history is any indication of what’s to come, then you can thinking back to 2009’s Black Friday sale which offered the same $101 off their MacBook Pro and $31 off the iPod Touch.

But is this enough of an incentive to get anyone to not buy a PC and instead buy a Mac? – Not likely. I firmly believe that Apple hold their price fairly steady because they can. This day of ‘deals’ really is a strategic move, in my opinion, that says something is better than nothing at all. And the sales on a single day won’t impact the overall yearly sales Apple has posted the last few quarters – steadily increasing.

If you do get to an Apple store or order online, let us know what you bought by sharing on our Facebook page.

Happy Shopping

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OS X Lion Arrives in the Mac App Store Today

OS X Lion Banner
Today is the day! Long-awaited and talked about OS X Lion (Version 10.7) update has finally arrived. Available for download through the Mac App Store. And guess what? – It’s only $29.99 if you already own Snow Leopard.

I went into detail about what will be available with OS X Lion a while back, but today it’s officially released and ready for the public to dive into head first.

If you’re keeping track this will be the first ‘true’ test of just how simple the Mac App Store really is and how it will pave the way for Mac users to be able to get large programs/full applications without having to go out and buy the boxes and multiple discs at the Apple Store, which they’re discontinuing anyway.

OS X Lion IconsComfort, speed and ease! No lineups, no busy malls, nothing. To upgrade your Mac to OS X Lion, you don’t need to drive to a store, bring home a box, and install a bunch of discs. All you do is click the Mac App Store icon, buy Lion for $29.99, and your Mac does the rest. Just make sure you have what you need to download Lion to your Mac, so before you head over to the download, make sure your system meets the minimum requirements.

To upgrade today, you’ll need to:

  1. Make sure your Mac can run Lion.
    Your Mac must have an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor to run Lion. Find out if your current Mac has one of these processors by clicking the Apple icon at the top left of your screen, then choosing About This Mac.
  2. Make sure you have the latest version of Snow Leopard.
    Get up to date with the latest version of OS X Snow Leopard to purchase OS X Lion from the Mac App Store. If you have Snow Leopard, click the Apple icon and choose Software Update to install Snow Leopard v10.6.8, the latest version.
  3. Download OS X Lion from the Mac App Store.
    Open the Mac App Store from your Dock to buy and download it. Then follow the onscreen instructions to install Lion.

If you’re already using Lion, let me know how you’re liking it in the comments or on Twitter @mac_addiction and let me know your initial thoughts.

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Apple Will Refund MobileMe Subscriptions

For MobileMe subscribers, like myself, that were left scratching their heads and wonder what iCloud means for MobileMe users, I’ve managed to briefly summarize the changes and what you have to do, or not do, next.

MobileMe Welcome Screen

The full information run-down can be found on Apple’s site, but for some, there’s more questions than answers at this point. So if you’re recently renewed your MobileMe subscription, you’re in luck, Apple will be issuing refunds. (Read the fine print)

If you wish, you can cancel your service right now and get a refund, but the amount of the refund will depend on how long ago you renewed.

If you want to keep using MobileMe until iCloud is released this fall, you can do that and still get some of your money back. That would mean cancelling your MobileMe subscription in the fall and you’ll get a pro-rated refund, again, depending on how long ago you renewed.

What You Should Know
All users that had active account as of June 6, 2011 have been automatically extended to June 30, 2012 at no extra charge. On June 30, 2012, the service will no longer be available.

If you decide to wait that long, you should note that you won’t be able to make any changes to your account or sign up for upgrades or additional storage either.

Refunds
Apple will cancel and refund your full $99 USD subscription payment if you’ve renewed in the 45 days previous to the June 6, 2011 announcement of iCloud. However, you will lose all your MobileMe services immediately and have to sign up with everyone else when iCloud comes out in the fall.

If your account was renewed 46 days or prior from June 6, 2011, you will receive a pro-rated refund based on the date you submit your request. Again, your MobileMe services will be lost immediately doing it this way too.

Apple does have a knowledge-based article that covers cancellations/refunds and pay special attention to this line:

If you have an active MobileMe subscription and would like to cancel it for a refund, you may do so at any time.

Which means that you can cancel in the fall (when iCloud is released) and still be able to get at least some money back. So you’ll get the full service that you paid for, plus a little money back.

I think it sounds fair. Would you agree?

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Boxed Software, No More!

Boxes on Apple Retail Store Shelves

Looks like those bulky software boxes could be a thing of the past thanks to the success of the iTunes App Store and now the launch of the Mac App Store. No more CDs/DVDs to get your software, it’s all heading towards digital distribution.

No more waiting in line at the store to buy your software, or figuring out what to do with all the overpacking that comes with it. Now you can purchase your ‘app’ in the privacy and comfort of your own home and download it directly to your computer any time you wish.

Apple has confirmed that they are working towards eliminating boxed software in their retails stores and focusing on sales through the Mac App Store. When you buy a Mac at the Apple retail store an employee helps you setup your email accounts, walks you through the Mac App Store, setup an iTunes account with you and show you the basic pointers of owning a Mac.

Guiding new customers on how to buy their software from the Mac App Store. Brilliant!

Boxed software takes up too much floor space in stores that could be better used for iDevice accessories. The one hurdle that still needs to be figured out before the boxes are gone for good is how to get the bigger titles in the Mac App Store, like Microsoft Office and Adobe Photoshop.

The Mac App Store was introduced as part of the Mac OSX 10.6 Snow Leopard update, but will be a key component in Mac OSX Lion which is due out this summer. I’m sure we’ll hear more about Lion at the WWDC.

Bye bye boxes. See ya!

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iPad Hotel in New York

The Plaza Hotel, New York Exterior In yet another step towards a complete “MacWorld” the ritzy Plaza Hotel in New York City is adding Apple’s iPad to every luxury room – adding to the ‘you never have to leave your bed’ experience. The iPad will come loaded with ICE (Interactive Customer Experience), which allows users to order room services, talk to the front desk, schedule wake up calls, make dinner reservations, browse local destinations and even check airline information – *gasp* – oh, and you can use the iPad to control the room’s lighting and adjust the temperature too!

Imagine how great that would be. Paying a couple of grand for the night and having a complete Apple experience at your fingertips! Fast-forward 5 or 10 years and think about how many people this device (and the countless others that are coming) can do to replace living, breathing hotel workers.

However, the hotel insists that they are not meant to replace staff, but rather are put in place to give customers the chance to have access to services anytime they desire without having to wait in line, stay on hold or fire up their own laptops. An “all-in-one” of sorts.

If you’re heading to the US anytime soon and want to experience this adaptation first hand, The Plaza hotel is located at Central Park South and 5th Ave. in Manhattan, conveniently across the street from Apple’s flagship store.

(Thanks to @WesPerma on Twitter for the topic suggestion.)

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